Customer Success Executive

Sales & Marketing in Bangkok full-time


  • Participate and coordinate with internal teams such as Product and Technical Team and closely working with clients
  • Manage project timeline and resource planning to minimize disruptions, anticipate obstacles including risk management with internal and external team.
  • Create loyalty plan or program to attract existing clients and ensure clients satisfy on product and continue agreement with company (Survey)
  • Assist clients on offline training such as research and select a suitable service for clients, design and activity (event)
  • Coordinate with internal team members to create a workflow of products’ release, both features, and contents, and distribute to clients (B2B)
  • Create monthly report to update project status to client and team
  • Create/update file of Customer and Project Directory
  • Measure project actual cost and action compare with team
  • Ensure that system is completed before delivering to clients


  • Male or female, age not over 30 years old.
  • Bachelor degree or higher in any field.
  • New graduates are welcome. (have experience in sales or project coordinator will be an advantaged)
  • Solid understanding of ticketing & related services in event/entertainment marketing.
  • Strong communication and interpersonal skills both English & Thai.
  • Customer service skills.
  • Detail oriented and deadline focused.
  • Good presentation, and negotiation skills.
  • Strong problem solving skills.
  • Strong time management skills.
  • Proactive, energetic and self-motivated.
  • Ability to represent the company in a professional and respectable manner.
  • Flexible schedule: able to travel upcountry or work on weekends. (Occasionally)

What We Offer

  • MacBook, Mobile phone
  • Travel allowance
  • Unlimited drinks and snacks
  • Birthday Gift
  • Health Insurance with dental cover
  • Quarterly employee incentive if reach company’s KPI
  • Professional, enthusiastic teammates
  • High motivating environment
  • Great career opportunity in an established and fast growing innovation company