Client Success Manager [CSM]

Sales & Marketing in Bangkok full-time

Roles & Responsibilities

  • Coordinate with event organizer to ensure requirements and expectation are achieved.
  • Advise and support system usage in order to reach the objective of event organizer.
  • Communicate and follow through on issues with relevant parties.
  • Onsite & Service Management, Ensuring the smooth deployment of services to maximize the success of clients events.
  • Manage and provide the best solution at onsite event.
  • Maintain positive relationship with company’s client.
  • Foster a collaborative environment within the organization

Job Qualification & Work Experiences

  • Male or female, age not over 35 years old.
  • Bachelor degree or higher in any field.
  • At least 1 years experience in sales or marketing. (having event or entertainment background will be an advantaged)
  • Solid understanding of ticketing & related services in event/entertainment marketing.
  • Strong communication and interpersonal skill both English & Thai.
  • Customer Service Skills.
  • Detail oriented and deadline focused.
  • Good presentation, and negotiation skills.
  • Strong problem solving skills.
  • Strong time management skills.
  • Proactive, energetic and self-motivated.
  • Ability to represent the company in a professional and respectable manner.
  • Flexible schedule: able to travel upcountry or work on weekends. (Occasionally)
  • Own reliable transportation.

What We Offer

  • Competitive salary
  • MacBook Air, mobile phone, travel allowance
  • Unlimited drinks and snacks
  • Great career opportunity in an established and fast growing innovation company
  • Professional, enthusiastic teammates
  • High motivating environment
  • Social Insurance
  • Health Insurance with dental cover